Event ticket refund policy

  1. In case of event cancellation by the Museum, the customer will be refunded 100% of the ticket price within 10 days from the date of the cancellation (no additional conditions).
  2. In all other cases, the customer receives 70% of the ticket price no later than three days prior to the event (upon request of the customer and presentation of identification).
  3. No refund is given two days prior to the event!

Order №42 from 03/11/2016