Event ticket refund policy
- In case of event cancellation by the Museum, the customer will be refunded 100% of the ticket price within 10 days from the date of the cancellation (no additional conditions).
- In all other cases, the customer receives 70% of the ticket price no later than three days prior to the event (upon request of the customer and presentation of identification).
- No refund is given two days prior to the event!
Order №42 from 03/11/2016